Returns & Exchanges
At Herbal Oasis, we stand behind the quality of our botanical blends and organic superfoods. If you are not completely satisfied with your purchase, we offer a 30-day return window for unopened products to ensure your wellness journey remains stress-free.
Return Process
- 1.Initiate Your Request
Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original, unopened packaging, ensuring that all safety seals are intact to qualify for a full refund.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.